Privacy Policy
Cau Lochung ("we", "our", or "us") is dedicated to protecting your individual privacy and maintaining the integrity of personal information collected through our web interfaces, algorithmic tools, and related online services. This Privacy Policy details our operational data handling procedures in alignment with the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).
1. The Data Controller
Cau Lochung, operating from King William Street 166, BS1 5LJ Bristol, United Kingdom, serves as the primary Data Controller responsible for your personal data. For any inquiries regarding personal information management or data compliance matters, you may reach our privacy desk at [email protected].
2. Categories of Data Collected
We may process, store, and utilize distinct categories of information that you supply or that your device generates automatically:
- Identity and Contact Data: Includes your full legal name, email address, telecommunication numbers, and country of residence provided when requesting platform access or communicating with support.
- Technical and Device Data: Encompasses your Internet Protocol (IP) address, browser fingerprints, operating system type, screen dimensions, time zone configurations, and device diagnostic indicators.
- Usage and Interaction Data: Metrics on how you navigate our interfaces, page response latencies, download events, and algorithmic feature interactions.
- Financial Configuration Preferences: Analytical parameters, base reporting currencies, simulation settings, and calculation requests submitted within interactive models.
3. Lawful Bases for Data Processing
We only process your personal information when supported by a valid lawful basis under UK data protection legislation:
- Performance of a Contract: Necessary for supplying platform access, configuring user accounts, and delivering the algorithmic tools you request.
- Legitimate Interests: Necessary to defend system security, prevent fraud, debug application code, and enhance platform execution speeds, provided these interests do not override your fundamental rights.
- Legal and Regulatory Compliance: Retaining records where mandatory under UK financial integrity directives, tax statutes, or responding to lawful authority inquiries.
- Consent: In instances where you have expressly opted in to receive technical updates or advisory materials. You hold the right to revoke consent at any moment.
4. Cookies and Telemetry Technologies
Our website utilizes strictly necessary and operational performance cookies to preserve user preferences, maintain session state, and measure technical infrastructure load. We do not use third-party cross-site advertising trackers without transparent notification. You can modify your browser settings to reject non-essential cookies, though certain computational displays may experience reduced performance.
5. Information Sharing and Disclosure
Cau Lochung does not sell, rent, or trade your personal details to third-party data brokers. We disclose data solely under strict confidentiality protocols to:
- Approved technical service providers hosting server clusters, telemetry processors, and delivery networks bound by strict Data Processing Agreements.
- Authorised professional advisors, including compliance consultants, auditors, and legal counsel.
- Governmental regulators, law enforcement authorities, or dispute tribunals when required by compulsory judicial processes under UK law.
6. International Data Transfers
Where processing tasks involve transferring data outside the United Kingdom or the European Economic Area, we implement robust safeguarding mechanisms, including International Data Transfer Agreements (IDTA) or the UK Addendum to standard contractual clauses, ensuring an equivalent standard of protection.
7. Retention of Information
We retain personal records only for as long as needed to satisfy operational objectives, settle contractual obligations, resolve technical errors, and meet statutory limitation periods. Following the expiration of defined retention terms, records are irreversibly anonymised or permanently deleted using cryptographic wiping standards.
8. Your Statutory Rights
Under UK data protection framework, you possess important rights concerning your personal information, which include:
- Right of Access: Obtain confirmation of whether your data is held and receive copies of processed records.
- Right to Rectification: Request correction of inaccurate, dated, or incomplete personal data.
- Right to Erasure: Request deletion of your personal records where no overriding legal basis exists for preservation.
- Right to Restrict or Object: Restrict processing or object to data handling conducted under legitimate interests grounds.
- Right to Data Portability: Receive your provided data in a structured, commonly used, machine-readable format.
You additionally retain the right to lodge a formal complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk if you believe your privacy rights have been infringed.
9. Revisions to this Privacy Policy
Cau Lochung periodically evaluates this Privacy Policy against technical updates and legal developments. The modified version will be posted here with an updated revision date. We encourage regular review to remain informed of our privacy governance.